Privacy Policy
Effective and last updated: 14 August 2026
This Privacy Policy explains how SnapLex, currently operated under the SnapLex brand, handles personal information when you use snaplex.cc, join the waitlist, communicate with us or participate in pre-launch access.
1. Scope and operator
This Policy applies to the public website, waitlist, support communications and pre-launch services. SnapLex is the current product operator and data controller for these activities. The legal entity name and postal address will be published when established; until then, all privacy requests may be made at contact@snaplex.cc.
2. Information you provide
We collect your email address, optional WhatsApp number, language and communication preferences, consent records, waitlist source information and messages you send us. Do not submit confidential client information, privileged material, sensitive personal information or details of an active legal matter through public forms.
3. Information collected automatically
Cloudflare and our systems may process IP address, browser and device characteristics, request timestamps, referring pages, security signals and basic server logs needed to deliver and protect the site. We currently do not enable advertising cookies, Google Analytics or Microsoft Clarity.
4. Purposes of processing
We use information to operate and secure the service, administer the waitlist, deliver requested launch communications, provide support, maintain consent and suppression records, understand campaign attribution, prevent abuse, troubleshoot faults, comply with law and establish or defend legal claims.
5. Legal bases
Where a legal basis is required, we rely on your consent for marketing and optional WhatsApp messages; steps you request before a possible contract; our legitimate interests in operating, securing and improving SnapLex; and compliance with legal obligations. Withdrawal of consent does not affect earlier lawful processing.
6. Service providers and disclosure
We use Cloudflare for hosting, security and D1 waitlist storage, and Zoho for business email. We may use additional processors only when necessary for product delivery, support or security. Information may also be disclosed when legally required, to protect rights and safety, during a corporate transaction, or at your direction. We do not sell personal information or share it for cross-context behavioural advertising.
7. AI and legal research data
The public waitlist does not accept legal queries and waitlist data is not used to train public AI models. If product access later permits legal queries or document uploads, we will publish additional product-specific privacy terms before collecting that content.
8. International processing
Our providers may process data in countries other than yours. Where required, we will use applicable contractual safeguards or other recognised transfer mechanisms and provide information about them on request. Transfer rules vary by jurisdiction and mandatory local rights remain unaffected.
9. Retention
Waitlist and consent records are retained while the launch programme remains active, then reviewed at least annually and deleted or de-identified when no longer needed. Suppression records may be kept to honour opt-outs. Security logs are generally retained only for operational and legal-security periods, and records required by law or legal claims may be kept longer.
10. Security
We use reasonable administrative, technical and organisational safeguards, including access controls, managed Cloudflare infrastructure and restricted operational access. No online service is completely secure. If a legally reportable incident occurs, we will notify affected people and authorities as required.
11. Your privacy rights
Depending on your location, you may request access, correction, deletion, restriction, objection, portability, information about sharing or international transfer, withdrawal of consent, or review of certain automated decisions. You may also complain to your local data protection authority. We may verify identity and apply lawful exceptions.
12. Marketing choices
You may opt out of email at any time using an unsubscribe mechanism when available or by emailing us. WhatsApp updates require separate consent and may be stopped by replying STOP where supported or contacting us. Service and security messages may still be sent when necessary.
13. Children
SnapLex is intended for professional users and is not directed to children under 16, or a higher minimum age where local law requires. We do not knowingly collect children’s personal information through the waitlist.
14. Third-party links
Links to government, official legal and other third-party sites are provided for research and verification. Those sites control their own privacy and security practices, and this Policy does not apply to them.
15. Changes and contact
We may update this Policy as the service develops. We will change the effective date and provide additional notice when required. For questions, complaints or rights requests, email contact@snaplex.cc.
Questions or rights requests: contact@snaplex.cc